Privacy Policy

Last Updated: November 5, 2025

At Memories of Honor, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our organization.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Submit a contact form or inquiry
• Make a donation through our third-party payment processor (Givebutter)
• Submit a hero's story or information through Base44
• Engage with our website and content

The types of information we may collect include:

• Personal Identifiers: Name, email address, mailing address
• Communication Data: Messages, inquiries, and feedback you send us
• Hero Information: Stories, photos, and details about fallen heroes
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Deliver mission updates, event notifications, and hero stories via our newsletter
• Respond to your inquiries and provide customer support
• Process and acknowledge donations (through our payment processor)
• Honor and share the stories of fallen heroes with their families' permission
• Improve our website, programs, and services
• Send you information about our programs, events, and ways to get involved
• Comply with legal obligations and protect our rights
• Analyze website usage to enhance user experience

3. Third-Party Services

We work with trusted third-party service providers to help us operate our organization:

• Givebutter: Payment processing for donations. Your payment information is handled directly by Givebutter and is not stored on our servers.
• Base44: Hero submission and story management platform.
• Google Analytics: Website analytics to understand how visitors use our site.
• Email Service Providers: To send newsletters and communications.

These third parties have their own privacy policies and are required to protect your information in accordance with applicable laws.

4. Data Security and Storage

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Newsletter subscriptions: Until you unsubscribe
• Contact form submissions: Up to 2 years
• Analytics data: 26 months (Google Analytics default)

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from our email communications at any time using the link in our emails
• Data Portability: Request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below.

6. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)

We do not use advertising or tracking cookies. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect website functionality.

7. GDPR and CCPA Compliance

For users in the European Union (GDPR) and California (CCPA), we provide additional protections:

• We do not sell your personal information
• We obtain consent before collecting non-essential data
• You have the right to access, delete, and port your data
• You can opt-out of email communications at any time

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: