Terms of Service

Effective Date: November 5, 2025

Welcome to Memories of Honor. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing and using the Memories of Honor website (memoriesofhonor.org), you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

Permitted Uses: You may use our website to:

• Learn about our mission and programs
• Subscribe to our newsletter
• Submit hero stories and information (with proper authorization)
• Make donations to support our mission
• Contact us with inquiries
• Access publicly available information about fallen heroes

Prohibited Activities: You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms
• Submit false, misleading, or inaccurate information
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any portion of the website
• Use automated systems (bots, scrapers) to access the website without permission
• Reproduce, distribute, or publicly display content without authorization
• Engage in any activity that could harm our reputation or mission

3. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, photographs, hero stories, videos, and software, is the property of Memories of Honor or its content suppliers and is protected by United States and international copyright laws.

Hero Stories and Photos: Hero stories, photographs, and related materials are shared with the explicit permission of the families of the fallen. These materials are deeply personal and must be treated with the utmost respect. You may not reproduce, redistribute, or use these materials without explicit written permission from Memories of Honor.

Trademark: "Memories of Honor," our logo, and other marks are trademarks of Memories of Honor. You may not use these marks without our prior written permission.

4. Donation Terms and Tax Deductibility

Memories of Honor is a 501(c)(3) nonprofit organization (EIN: 47-5273214) registered in the state of Tennessee. Donations are processed through our third-party payment processor, Givebutter.

Tax Deductibility: Contributions to Memories of Honor are tax-deductible to the full extent allowed by law. You will receive a donation receipt for tax purposes.

Use of Donations: All donations support our mission to honor fallen heroes and prevent their "second death"—being forgotten. Funds are used for:

• Music Remembers ceremonies and events
• Memorial Day 365 program activities
• Boots of Honor memorial displays
• Project EPIC Forward for Gold Star families and veterans
• Administrative and operational expenses

Refund Policy: All donations are final and non-refundable, except as required by law. If you have concerns about your donation, please contact us at contact@memoriesofhonor.org.

5. User Submissions

When you submit hero stories, photographs, testimonials, or other content to us (through Base44 or our contact forms), you grant Memories of Honor a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute that content for our mission-related purposes.

You represent and warrant that:

• You have the right to submit the content
• The content is accurate and truthful
• The content does not violate any third-party rights
• You have obtained necessary permissions from family members

6. Third-Party Links and Services

Our website contains links to third-party websites and services, including:

• Base44: Hero submission platform
• Givebutter: Donation processing
• Candid (formerly GuideStar): Financial transparency and Form 990 access
• Social Media: Facebook, Instagram, YouTube, LinkedIn, TikTok

These third-party sites have their own terms of service and privacy policies. We are not responsible for the content, policies, or practices of these external sites.

7. Limitation of Liability

To the fullest extent permitted by law, Memories of Honor, its directors, officers, employees, volunteers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our website or services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or other harmful code that may be transmitted through our website
• Any errors or omissions in any content

8. Indemnification

You agree to indemnify, defend, and hold harmless Memories of Honor and its officers, directors, employees, volunteers, and affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms, or your violation of any rights of another person or entity.

9. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved in the state or federal courts located in Tennessee, and you consent to the jurisdiction of such courts.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Information

If you have questions or concerns about these Terms of Service, please contact us: